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NEA Supported e-learning course: Decarbonising Homes: Technologies, Impacts and Solutions

To achieve the UK’s target of Net Zero carbon emissions by 2050 it will be essential to transform our existing housing stock, with insulation, low carbon heating, and renewable energy generation.

Technologies such as heat pumps and solar PV have the potential to make energy more accessible and affordable for millions of low-income and vulnerable households, but only if used appropriately and individuals are effectively engaged and supported throughout the transition.

Housing providers, installers and advice agencies will have a key role in supporting these individuals on their low-carbon journey. To do this successfully they need to be equipped with sufficient understanding of the breadth of technologies available and how those technologies perform in different settings. They also need to understand how to support individuals with optimizing the technology, which is likely to involve changes in how they use energy at home.

About the course

This new course has been developed to provide a practical understanding of a range of low carbon and renewable technologies, their impacts, and how they can help people living in fuel poverty.

The content combines insight from NEA’s own extensive experiences of trialling the use of innovative technologies in low-income and vulnerable households, with data from other recent prominent studies.

 It will discuss the benefits of these technologies and use case studies from NEA’s innovation trials to illustrate examples of resident satisfaction, the advantages of each technology but also potential issues and considerations. It will also provide guidance on how to support customers and help them change their energy-use behavior.

Who is it for?

The insights and knowledge gained from our training will be relevant to anyone who may be engaging with or supporting low income and vulnerable consumers on low carbon or renewable heat and power, including housing providers, advice agencies and installers.
Format and duration

The complete course consists of 9 E-learning modules. Each will typically take 2-3 hours to complete. The training can also be delivered as a face-to-face session, with the full suite of modules taking between 2-3 days.

For more information and to register your interest visit the NEA website:  Decarbonising homes – NEA